Small Business in a Big World

September 8, 2009

Your Business and the Social Media

Filed under: Uncategorized — itbiznez @ 11:22 am
Tags: ,

Twiiter, Facebook, Multiply, Friendster, anyone? Who has not heard of these yet? Maybe you heard about it but treat is as just a time-wasting past times. You can actually make money out of it. You can use these as tools to build a community of customers for your business.

Social Networking can help you boost your traffic. A simple post or update that you have new items will let your customers know about any updates from within your business. Truly amazing that Social Media can bring customers right in front of the doorstep of your business and eventually converting this into Sales.

However, you must also work out on the loyalty. Customers are expecting you to deliver them a superb and great product with wonderful customer service. Social media can bring you people but it can’t help you keep loyal customers. It’s just like saying that Social Media is working on a front line, but you also have to work on the back up.

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